Returns & Exchanges
At LAMY, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags. Our streamlined process ensures that finding your perfect fit is effortless and worry-free.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging, ensuring all labels are attached, and secure the pre-paid shipping label provided to the outside of the box.
Ship It Back
Drop off your package at any authorized carrier location or schedule a pickup; we will track the shipment until it reaches our warehouse.
Receive Refund or Exchange
Once our team inspects the returned items, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing